Request Technical Support

Product Name

Select Product Type PCI - DPT4,5,6,7 (PC4xxx, PC5xxx, PC6xxx, PC7xxx) PCI - DPL3 (PC33xx) PCI - LightParser (LP10x) PCI - LightParser2/2e (LP20x) SCSI - EmPack ETPhone (ETP1xx and ETP2xx) Other

If other, please specify.

CAC Product Identification

CAC Model Number:
CAC Product Serial #:
(chassis serial number, or any visible board serial number)

System Configuration

Host Hardware	Host HW Model or Type
Select Host Hardware Intel X86 MIPS Power PC SPARC Other Host Hardware Embedded System (no host)	(e.g. Ultra10, XPS T600r, etc.)
Host Operating System	Host OS Version
Select Host OS Linux Solaris RTEMS VxWorks Windows Other Operating System Embedded System (no host)
For Solaris please include kernel mode (32 or 64 bit). For Linux please specify if using SMP Kernel.

CAC Product Configuration

CAC Software Version
For products that involve software provided by CAC (API, Drivers, etc), enter the version of the CAC software you are using:


Please describe the CAC product configuration you are using in as much detail as you can provide. Include information about how you are using the product. (e.g., Using Bullet2 in a lab environment. Application is research in audible range of acoustic products.)

Problem Description

Is the problem ?    Repeatable   or   Intermittent

Does the problem happen when you use...?
CAC diagnostics
your application
both CAC diagnostics and the user application.

Please describe the problem in detail:

Contact Information

Last Name:
First Name:
Organization:
Country:
Voice Telephone:
Telephone Ext:
FAX:
Email:

How should we contact you?
Prefer Email      Prefer Telephone